We're here to help

Support

Something not working, or just have a question? Email us and we'll get back to you.

Email

support@ailaradar.com

Common questions

Billing & subscriptions

All Strivena+ payments are processed by Apple. To view, change, or cancel your subscription, or to request a refund, use Apple's subscription management — Strivena cannot see or modify your payment details.

My data / deleting my account

Strivena keeps all your data on your device — there's no separate "account" to delete on a server. In the app: You → Settings → Export my data (to keep a copy), then Start over (to erase everything on this device). See the privacy policy for details.

A food isn't showing up, or its info looks wrong

Food data comes from Open Food Facts, a community-maintained database. If an item is missing or wrong, you can log it manually with your own numbers, or contribute a correction directly to Open Food Facts.

Bug reports & feature requests

Email us at support@ailaradar.com — include your device model and iOS version if it's a bug, and we'll follow up.